ThermaVet do not offer a warranty on the Thermal Camera,
this is provided by the manufactures of the device.
FLIRONE Limited Warranty
We warrant to the original purchaser, that the FLIRONE will conform to published specifications and be free from defects in materials and workmanship for period of one year from the Purchase Date.
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT OUR OPTION, IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY US. IF WE DETERMINE THAT THIS NOT SUFFICIENT, WE SHALL REFUND YOU YOUR PAID PURCHASE PRICE AND HAVE NO OTHER OBLIGATION OR LIABILITY TO CUSTOMER WHATSOEVER.
WARRANTY RETURN, REPAIR AND REPLACEMENT
To be eligible for warranty repair or replacement, Customer must notify FLIR within thirty (30) days of discovering any apparent defect in materials or workmanship.
We reserve the right to determine, in its sole discretion, whether a returned product is covered under warranty.